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strong{margin-top:3px;font-size:22px;display:block}.operatorSettingsReadinessList{gap:9px;display:grid}.operatorSettingsReadinessCheck{background:#fff;border:1px solid #e2e5e9;border-radius:12px;grid-template-columns:110px minmax(0,1fr) 130px;align-items:center;gap:16px;padding:14px 16px;display:grid}.operatorSettingsReadinessCheck p{color:#6b7280;margin:3px 0 0}.operatorSettingsReadinessCheck>small{color:#6b7280;text-align:right}.operatorSettingsReadinessStatus span{background:#f3f4f6;border-radius:999px;padding:5px 9px;font-size:11px;font-weight:600;display:inline-block}.operatorSettingsReadinessCheckOpen{border-width:2px}@media (max-width:900px){.operatorSettingsReadinessHero{flex-direction:column;align-items:flex-start}.operatorSettingsReadinessCounts{width:100%}.operatorSettingsReadinessCounts>div{flex:1}.operatorSettingsReadinessCheck{grid-template-columns:1fr;gap:7px}.operatorSettingsReadinessCheck>small{text-align:left}}.operatorMenuImportPanel{gap:18px;margin-top:18px;display:grid}.operatorMenuImportFile{gap:8px;font-weight:600;display:grid}.operatorMenuImportFile input{width:100%}.operatorMenuImportStatus{border:1px solid #0f172a24;border-radius:12px;gap:4px;padding:16px;display:grid}.operatorMenuImportStatus span{opacity:.72;font-size:.9rem}.operatorMenuImportSummary{border:1px solid #0f172a24;border-radius:12px;justify-content:space-between;align-items:center;gap:16px;padding:14px 16px;display:flex}.operatorMenuImportSummary div{gap:3px;display:grid}.operatorMenuImportSummary span{opacity:.72;font-size:.88rem}.operatorMenuImportList{gap:14px;display:grid}.operatorMenuImportItem{border:1px solid 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var(--border);background:var(--panel);border-radius:14px;overflow:hidden}.operatorSettingsWorkspaceTap .operatorSettingsPanel .operatorSettingsHeader{margin-bottom:0}.operatorSettingsWorkspaceTap .operatorSettingsHeader{gap:8px;padding:16px 14px}.operatorSettingsWorkspaceTap .operatorSettingsHeader .eyebrow{margin-bottom:5px;font-size:10px}.operatorSettingsWorkspaceTap .operatorSettingsHeader h2{margin:0 0 4px;font-size:1.4rem;line-height:1.15}.operatorSettingsWorkspaceTap .operatorSettingsHeader p{margin-top:0;font-size:.86rem;line-height:1.4}.operatorSettingsWorkspaceTap .operatorSettingsForm{gap:14px;padding:16px 14px}.operatorSettingsWorkspaceTap .operatorSettingsForm>div:first-child .eyebrow{margin-bottom:5px;font-size:10px}.operatorSettingsWorkspaceTap .operatorSettingsForm>div:first-child h3{margin-top:0;margin-bottom:0;font-size:1.05rem}.operatorSettingsWorkspaceTap .operatorSettingsForm>div:first-child p:not(.eyebrow){margin-top:6px;margin-bottom:0;font-size:.84rem;line-height:1.45}.operatorSettingsWorkspaceTap .operatorSettingsGrid{gap:11px}.operatorSettingsWorkspaceTap .operatorSettingsForm label{gap:5px;font-size:12px}.operatorSettingsWorkspaceTap .operatorSettingsForm input,.operatorSettingsWorkspaceTap .operatorSettingsForm textarea,.operatorSettingsWorkspaceTap .operatorSettingsForm select{box-sizing:border-box;min-height:44px;padding:10px 11px}.operatorSettingsWorkspaceTap .operatorSettingsForm>button{width:100%;min-height:44px;margin-top:2px}.operatorSettingsWorkspaceTap .operatorSettingsAccessList{gap:8px}.operatorSettingsWorkspaceTap .operatorSettingsAccessCard{border-radius:10px;gap:9px;padding:12px}.operatorSettingsWorkspaceTap .operatorSettingsAccessMeta{flex-wrap:wrap}}.operatorNav{border-bottom:1px solid var(--border);justify-content:space-between;align-items:flex-end;gap:28px;padding:0 0 14px;display:flex}.operatorNavGroup{gap:7px;min-width:0;display:grid}.operatorNavGroup:first-child{flex:auto}.operatorNavGroupProduct{flex:none}.operatorNavGroupLabel{color:var(--muted);letter-spacing:.09em;text-transform:uppercase;padding-left:4px;font-size:10px;font-weight:800}.operatorNavGroupItems{align-items:center;gap:5px;min-width:0;display:flex}.operatorNavButton{min-height:34px;color:var(--muted);white-space:nowrap;background:0 0;border:0;border-radius:9px;padding:7px 11px;font-size:13px;font-weight:700}.operatorNavButton:hover{color:var(--foreground);background:#14181c0b}.operatorNavButtonActive,.operatorNavButtonActive:hover{background:var(--foreground);color:var(--background)}.operatorNavButton>span{opacity:.72;margin-left:5px}@media (max-width:1100px){.operatorNav{flex-direction:column;align-items:stretch;gap:12px}.operatorNavGroupProduct{width:100%}.operatorNavGroupItems{scrollbar-width:none;overflow-x:auto}.operatorNavGroupItems::-webkit-scrollbar{display:none}}@media (max-width:760px){.operatorNav{gap:10px;padding-bottom:12px;overflow:visible}.operatorNavGroup{gap:5px}.operatorNavButton{min-height:36px;padding:8px 10px;font-size:12px}}.operatorHeaderActions{align-items:center;gap:10px;display:flex}.operatorSignOutButton{border:1px solid var(--border);background:var(--surface);min-height:40px;color:var(--foreground);font:inherit;cursor:pointer;border-radius:10px;padding:9px 14px;font-size:13px;font-weight:700}.operatorSignOutButton:hover{border-color:var(--foreground)}@media (max-width:760px){.operatorHeaderActions{flex-direction:column;align-items:stretch;width:100%}.operatorHeaderActions select,.operatorSignOutButton{width:100%}}
